ComEd Financial Assistance Options

ComEd Financial Assistance Options Main Photo

27 Aug 2020

Help for customers  when they need it most.

As the economy reopens, ComEd understands people may continue to experience financial hardship. ComEd has worked with the Attorney General’s office, the staff of the Illinois Commerce Commission and a broad group of stakeholders  to develop a financial assistance package to help customers.  ComEd cares about customer wellbeing and safety at this time. We are offering this package as a supplement to the extensive relief already available to customers in need as part of our ongoing effort to ensure safe, reliable and affordable energy.


CARE Customer Hardship Grants.

Residential customers facing financial hardship may be eligible to receive  one-time CARE grants from ComEd to help them get back on their feet.


Bill Payment Assistance Program.

A one-time bill assistance credit of up to $500 is available this year for  income eligible households with a past-due balance. Contact ComEd  to verify eligibility.


Flexible, Extended Payment Arrangements.

For a limited time, residential customers may be eligible for a flexible payment arrangement with a down payment on the past-due amount and the accumulated balance spread over up to 18 months. Those facing financial hardship and income eligible households may be eligible for a flexible payment arrangement that spreads past-due balances over a period of up to 24 months with no down payment.


Waiver of New Deposits and Fee Relief.

ComEd is waiving any new deposit requirements for a limited time and extending relief from various charges (such as reconnection fees) to help residential customers who may be eligible.


Federal and State  Financial Energy Assistance.

Income eligible households should be aware of Illinois’ Percentage of Income Payment Plan (PIPP) and the federal Low-Income Home Energy Assistance Program (LIHEAP), both of which provide valuable financial assistance to help pay energy bills.



Text Telephone (TTY)  is available at  800-785-6055


COMPLETE DETAILS AVAILABLE:  |   1-800-EDISON-1 (1-800-334-7661) 
Financial Assistance Options


 The ComEd® Energy Efficiency Program offers customers  tips and programs to help them save on their energy bills.